Ilirio's Three Caves Tour: Terms and conditions, cancellation policy

Hvar Sport - TERMS AND CONDITIONS

CONDITIONS

The reservation can be confirmed only after the payment has been received. If the payment is done without the confirmation of availability we are not obligated to provide the trip on the said date. Availability and pricing is subject to change but the price that is valid on the day of the reservation is always valid on the day of the payment.

PAYMENT

Hvar Sport (Ilirio’s Hvar tours) has to receive a payment of 260HRK per person to accept a reservation for the trip that you have chosen. The rest of the total price of the trip is paid online on the day before day when the trip takes place, no latter than 12hours prior tour departure time.

If the reservation is done 5 days before the date when the trip takes place, the whole amount of reservation will be charged immediately.

The client may make a reservation for any service offered on the web page www.blue-cave-tour.com www.ilirios-hvar-tours.com, www.three-caves-tour.com, www.hvar-island-croatia.com on which has the price highlighted or any service that does not have the highlighted price so that it has to be negotiated between the client and Hvar Sport (Ilirio’s Hvar Tours).

Reservation presents a unique price of 260HRK per person regardless of which service has been chosen more than 6 days in advance or entire amount of specific product when the reservation is done for it 5 or less days before the date when the trip takes place. Remaining amout (separate payment link for the balance) of full price must be paid via T-Com PayWay system no later than 12 hours before the tour starts.

Upon clients request for a particular service on a specific date for a certain number of people, Hvar Sport will send the client a unique link for payment via T-Com PayWay system.

The client is required to make the payment within the agreed deadline, sent by email.

If you decide to buy our trip from a different web-site then these terms and conditions do not apply and you are required to acknowledge the terms and conditions of that site.

CANCELLATION

The total amount per person that you pay upon reservation is fully refunded upon your cancellation only if the cancellation takes place up until 5 days before the day of the trip. 5 to 0 days before the trip the entire amount that has been paid so far will be retained by Hvar Sport (ilirio’s Hvar Tours) as a cancellation fee penalty.

REFUNDS, TERMS OF RETURN AND COMPLAINT

If the trip is not feasible on the day that your reservation is valid for due to factors such as: unfavorable weather conditions, engine breakdowns, etc. we do a complete refund. The evaluation of the feasibility of the trip and the final decision is done by an official person at Hvar Sport (Ilirio’s Hvar Tours).

In case of complete failure to provide the service, for any reason whatsoever, the customer shall be reimbursed for the full amount which has been paid in advance for the service in question.

If the customer is not satisfied with the service or the service has not been provided in full, the customer has the right to be partially reimbursed for the service in question. Complaint is done immediately after the service has been delivered or in the span of five days of delivery at the latest.

INSURANCE

For the entire duration of the trip insurance is valid for the consequences of accident and injury, excluding any harm or damage caused by consummation of food and beverages that are not included in the price of the trip.

PRICES AND ARANGEMENTS

The total tour price includes planning, handling and operational charges and VAT tax (PDV). Rates are quoted in Croatian HRK and all conversions are calculated on the day the payment is done (the prices in EUR-o are only informational).

EXCLUSIONS

A guest is familiar with everything that the itinerary and the price include and exclude which is noticeable on web pages of Hvar Sport (Ilirio’s Hvar Tours).

CONDITIONS OF DELIVERY

Hvar Sport delivers the service which is agreed upon in advance, on the day for which the reservation is valid, for which the payment has been received in advance.

PROTECTION OF PERSONAL DATA OF CUSTOMERS, PRIVACY STATEMENT

Hvar Sport (Ilirio’s Hvar Tours) pledges to provide protection for personal data of customers , in a way that it collects only necessary, basic data about customers/users that are necessary for fulfilling our obligations ; inform customers about the way collected data is used information and regularly give customers a choice on the usage of their data , including the decision whether or not to have their name removed from lists used for marketing campaigns. All user information is strictly confidential and is available only to employees to whom such information is necessary to perform the job . All employees of Hvar Sport (Ilirio’s Hvar Tours) and business partners are responsible for respecting the principles of protection of privacy.

STATEMENT ON SECURITY

T-Com Pay Way applies the most modern standards of data protection – Secure Socket Layer (SSL) protocol with 128-bit encryption of data and the MD5 algorithm. ISO 8583 protocol ensures that the data exchange between T-Com System and the authorization centers of credit card companies is done in a private network that is protected from unauthorized access by double-layer firewall.

PRIVACY POLICY

At Hvar Sport (Ilirio’s Hvar Tours), accessible from www.ilirios-hvar-tours.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hvar Sport( Ilirio’s Hvar Tours) and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Hvar Sport( Ilirio’s Hvar Tours). This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Online Generator of Privacy Policy.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

INFORMATION WE COLLECT

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number

HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

LOG FILES

Hvar Sport( Ilirio’s Hvar Tours) follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons

Like any other website, Hvar Sport( Ilirio’s Hvar Tours) uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

OUR ADVERTISING PARTNERS

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Google

https://policies.google.com/technologies/ads

ADVERTISING PARTNERS PRIVACY POLICY

You may consult this list to find the Privacy Policy for each of the advertising partners of Hvar Sport( Ilirio’s Hvar Tours)

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Hvar Sport( Ilirio’s Hvar Tours), which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Hvar Sport( Ilirio’s Hvar Tours) has no access to or control over these cookies that are used by third-party advertisers.

THIRD PARTY PRIVACY POLICY

Hvar Sport( Ilirio’s Hvar Tours) Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA PRIVACY RIGHTS (Do Not Sell My Personal Information)

Under the CCPA, among other rights, consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR DATA PROTECTION RIGHTS

“HVAR SPORT” Obrt za ugostiteljstvo i usluge,
Poljana Grgura Ninskog 9,
mob.098 405-551
ID kod: HR AB 2117010101367
MBO 91927145
vl. Hrvoslava Caktaš
OIB 29251851937
Zagrebačka banka (UniCredit group)
SWIFT ZABAHR2X
IBAN HR 9423600001102018879

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

CHILDREN’S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Hvar Sport( Ilirio’s Hvar Tours) does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

COOKIE POLICY

This is the Cookie Policy for Hvar Sport( Ilirio’s Hvar Tours), accessible from https://blue-cave-tour.com/

WHAT ARE COOKIES

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies, please read “What Are Cookies”. Information regarding cookies from this Cookies Policy are from the Privacy Policy Generator.

HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the Cookies Policy Generator from CookiePolicyGenerator.com.

THE COOKIES WE SET

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

THIRD PART COOKIES

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

By visiting this link: https://blue-cave-tour.com/contact/